There is definitely something to be said about a privately owned business when it comes to being a client. Chrissy always makes me feel important and fully focuses her time on my appointment. She is great to work with and always listens to what I have to say about my hair loss concerns. She is easy to talk to and very personable. I have always felt like a valued client. I’ve never stressed out about whether she was going to have a system or products that I need because she is always one step ahead and has it before I even ask. I’m so happy I made the switch from HRI and would definitely recommend Chrissy. You will not regret making the change to HLS.